Frequently Asked Questions

Can this site help me with an original FEMA application?
No. If you have not already filed an application for FEMA assistance, you may still be eligible if you live in Oklahoma counties that were included in the disaster declaration. To learn more, visit

This site only helps with appeals.

What is the deadline for filing an appeal?
Your appeal letter must be postmarked within 60 days of the date of FEMA's decision letter.

Is an appeal the only way for me to dispute FEMA's decision?
No. An initial decision letter from FEMA denying assistance is not the last word. If your circumstances have changed, if FEMA's decision does not make sense to you, or if additional information has become available that may entitle you to assistance, you can visit a FEMA disaster assistance center or call 1-800-621-3362 to ask for clarification. More FAQ at the Nationatl Disaster Legal Aid site here

I sent FEMA additional documents but have not heard back and the 60-day appeal period is almost over. Should I still file an appeal?
Yes, you should send in your appeal before the 60-day deadline and explain the circumstances in the letter.

What if it has been more than 60 days?
If you think you have a good excuse for not appealing earlier, send your letter anyway and explain why it is late.

FEMA granted me rental assistance but denied assistance for repair of my home. Should I file an appeal?
Yes. If the damage to your home was not covered by insurance and you believe you are eligible, you should appeal.

What documents do I need to file an appeal?
Collecting the following documents before you start your appeal may make the process easier:

  • Decision letter from FEMA in response to your request for assistance;

  • If you rent your apartment or home, a copy of the lease;

  • Homeowners or flood insurance policy and any correspondence to/from the insurer regarding denial or settlement of the claim;

  • Rent receipts or other proof of payment for alternate housing (if FEMA denied rental assistance);

  • Correspondence from the Small Business Administration demonstrating ineligibility for a loan;

  • Estimates, contracts, receipts, cancelled checks, or other proof of expenditures for home repair, personal property replacement, moving and storage costs, medical or dental treatment, or funeral expenses; and/or

  • Inspection reports, photographs, or other proof that your home was made uninhabitable by the storm.

Where can I find an explanation of the denial codes in FEMA's decision letter?
A list of denial codes can be found in FEMA's free publication: Help After a Disaster - Applicant's Guide to the Individuals and Households Program.

Can I submit my appeal letter electronically?
No. You must print out the letter, attach a copy of your driver's license and any supporting documents, and mail or fax it to FEMA within 60 days from the date of FEMA's decision letter.

Where do I send my appeal letter?
Mail your letter to:
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-7055

Or fax it to FEMA at: 1-800-827-8112.

Remember to keep a complete copy of your appeal letter for your records. If you send it by fax, keep a fax confirmation page to prove you sent it.

How will I find out if my appeal is granted?
FEMA will send you a letter notifying you of the result of the appeal.

How can I check on the status of my appeal?
To check the status of your appeal on line, go to and click on "Check Your Application Status." Or call FEMA at 1-800-621-3362.

If FEMA denies my appeal, do I have any further right to review of the decision?
There is no right of further appeal, but if your circumstances change after your appeal (for example, if your homeowners homeowners insurance claim is denied) you should contact FEMA at 1-800-621-3362 to see if you have become eligible for assistance.

I shared an apartment or house before the storm and didn't have a written lease. How can I prove I lived there?
Provide copies of bills, tax returns, or other documents showing your address. If you paid rent but did not have a lease, provide copies of checks, rent receipts, bank statements, or other proof of payment. You also can get a written statement from the owner of the house or apartment, or your roommate, explaining that you lived there as a renter.

What is the maximum amount of assistance I can receive from FEMA?
It depends on the type of assistance approved and the location. There will be a maximum amount of FEMA assistance available to a household.

I have already received the maximum for this disaster from FEMA but still cannot move back to my home. Am I eligible for additional rental assistance?
No. The maximum amount you can receive from any disaster is established by FEMA. Once you received the maximum, FEMA cannot provide additional resources.

Do I have to repay assistance from FEMA?
FEMA assistance for which you are eligible does not have to be repaid, however you may have to repay assistance if FEMA later determines you were not eligible to receive it.

Will I have to pay taxes on FEMA assistance?
No, FEMA assistance is not taxable.

Will FEMA assistance reduce the amount of other government benefits, like Supplemental Nutrition Assistance (food stamps), unemployment insurance, or Social Security?
No, FEMA assistance does not affect eligibility for other governmental benefit programs.


Who created this program for FEMA Appeals?This is a free and secure service provided by National Disaster Legal Aid, The Legal Services Corporation, LawHelpInteractive and Legal Aid Services of Oklahoma.



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