Your privacy is important to us.

Our privacy policy describes how we collect and use information about you. This policy covers only information collected by OKLaw.org LiveHelp.
This policy doesn't apply to other sites you reach through LiveHelp. You should read the privacy policies of other Web sites to learn how they collect and use information about you.

What information does LiveHelp collect?

LiveHelp collects information, such as
  • information about the computer, browser, and Internet Service Provider that you use;
  • the date and time when you visit;
  • the pages on OKLaw.org that you visit; and
  • other information you give to the Web site navigator and in the LiveHelp survey.
Every chat is recorded by Timpani, the software that we use. Timpani is owned by LivePerson ( http://www.liveperson.com/). LivePerson has a privacy policy that tells you what information they collect and how it is used. For further information about the LivePerson Privacy Policy, see http://www.liveperson.com/help/privacy.asp.

How do you use the information that you collect?

We do not sell, trade, or rent your personal information to others.
LiveHelp staff may use the information
  • to train LiveHelp navigators, 
  • to evaluate LiveHelp, 
  • to report on the project's success, and 
  • to perform other administrative tasks.
We will remove any information that someone could use to identify you before we use the information.

Do we share the information we collect online?

No, we do not share any information about you unless we are required by law to share.

Are the chat sessions encrypted?

Yes, LivePerson uses Secure Socket Layer (SSL) encryption to encode information as it goes between the LawHelpMN.org website specialist and the website visitor.

Who can I contact with question about this Privacy Policy?

You can contact OKLaw.org LiveHelp at web@laok.org if you have any questions about this Privacy Policy.

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